Account & Data Deletion Request
DIYDeck provides straightforward mechanisms for users to delete their account and associated data at any time, both directly within the app and via the web.
1. Direct In-App Deletion (Recommended)
Steps for Immediate Deletion
- Open the DIYDeck app and tap "My Page" (Profile tab).
- Tap the Settings icon (Gear) in the top-right corner.
- Select "Delete Account" from the menu.
- Read the confirmation message and confirm account deletion.
*Upon confirmation, your account will be immediately deleted/deactivated and you will be signed out.
2. Web-Based Deletion Request (If App is Uninstalled)
If you have uninstalled the app or are unable to access your device, you can submit an account and data deletion request via our online web form or by email.
Online Request Portal:
→ Open Account Deletion & Support Form
Please provide your registered account email address and specify "Account Deletion Request".
Alternatively, you can email us directly from your registered email address:
Recipient: asobeport@gmail.com
Subject: DIYDeck Account Deletion Request
Body: State your registered email address and your request to delete your account.
3. Types of Data Deleted and Retention Periods
- Data Deleted: Account credentials (UID, email address, authentication tokens), profile details (display name, avatar image), and private blueprints.
- Public Blueprints: To maintain community stability, publicly shared blueprints will either have their author attribution anonymized (e.g. "Deleted User") or be deleted upon specific request.
- Processing Time: Web deletion requests are processed within 2–3 business days.
Updated: October 1, 2026